Customer Service Clerk
Customer Service Clerk
A utility company in Navarre is in need of a full-time Customer Service Clerk to join their team of employees. Check out the description below to see if this position sounds like a great fit for you!
*Completing the customer service process.
*Assisting customers in various capacities.
*Working with the billing department and field service technicians to serve customers.
*Preparing service orders for turn-off, turn-on, meter check, and meter repair for customers.*Serving as a cashier to receive payments for customer accounts.
*Receiving and processing payments.
*Processing information for new accounts.
*Creating and printing service orders.
*Answer phone calls and directing, as needed.
*Counting down, balancing, and processing payments in the cash drawer.
*Collecting and sorting mail from post office.
*Receiving and distributing mail.
*Researching returned mail for correct mailing address.
*Handling customer billing questions and complaints over the phone and in person.
*Discussing meter check with customer and informing them of the procedure to check for water leaks.
*Being responsible for other duties as assigned by a manager and immediate supervisor.
*Stepping in as needed to train, support and backup subordinates, peers and supervisors.
*Well-spoken with a polite and courteous disposition.
*Highly motivated and intuitive with what needs to be done.
*Organized and have an eye for detail and able to multi-task.
*A great listener with a positive, can-do attitude.
*Able to calm irate customers with tact and professionalism.
*High School Diploma or GED.
*1-3 months of customer service experience.
*Advanced Microsoft Office skills.
*Ability to make change when dealing with cash.
*Excellent math skills.
*A valid driver’s license, required.
Compensation and Schedule:
*This position is full-time and pays $12.00 per hour
*Hours are Monday through Friday from 7:00 a.m. to 4:00 p.m. with an hour lunch break.
*Company paid holidays
*Employee paid benefits for the family
This assignment is considered “Contract-to-Direct,” meaning you will remain on Landrum’s payroll for at least 12 weeks. Once the 12 weeks is over, your employer can elect to bring you onto their payroll or extend the assignment out longer through Landrum.
Does this job sound like a perfect match for your personality, skills and previous experience? Apply today!
If selected to continue to the next step in the hiring process, an HR Specialist will contact you.